Frequently Asked Questions

Why is tallow a good choice for my skin?

Tallow closely resembles the natural oils found in our skin, making it highly compatible and easily absorbed. It’s an excellent moisturizer and has been shown to help with conditions like dry skin, eczema, and acne. Additionally, tallow supports healthy skin regeneration by providing essential nutrients and fats that help maintain the skin's natural function and elasticity.

Will my tallow skincare products smell like beef?

No, our tallow skincare products do not have a strong beef odor. We carefully render our tallow to ensure that any natural scent is as mild and neutral as possible. We also infuse our products with organic herbs and flowers, which not only provide additional skin benefits but also add pleasant, natural scents—without any artificial fragrances or toxic ingredients.

How should I store my tallow products for best results?

To maintain the freshness and potency of our tallow products, store them in a cool, dry place away from direct sunlight and heat. While tallow is naturally stable, keeping it in a controlled environment will ensure its longevity and prevent degradation. We use amber jars to further protect the product from light exposure.

How long will my tallow last?

When stored properly in a cool, dry place away from direct sunlight and heat, and used without introducing water or debris into the container, our tallow-based creams can last up to 6 months. However, for optimal quality, we recommend using them within 3 months. Always check for any changes in smell, color, or texture, as these may indicate the product has passed its prime.

Can you tell me more about how I can receive my order?

We offer a flat shipping rate of $7 for orders within the contiguous United States only. Unfortunately, we do not ship to Alaska, Hawaii, or international locations. Orders placed by noon on Sundays and Tuesdays will ship on Monday and Wednesday, respectively.

Can I return my order?

Due to the nature of our products, we do not accept returns or exchanges. We encourage you to carefully review the ingredients and product details before making your purchase. If you have any questions or concerns about our products, please feel free to reach out to us via our contact page or DM us on Instagram. We’ll be happy to assist you!

What is your policy for damaged products?

We take great care in packaging and shipping our products to ensure they arrive in perfect condition. If you receive a product with a damaged glass jar, please contact us within 3 days of receiving your order at theprimitiveblends@gmail.com. To help us resolve the issue quickly, please provide:

  1. A photo of the damaged product and packaging

  2. Your order number

Once we receive this information, we’ll assess the situation and reach out to you with a solution. Claims for damaged items must be made within 3 days of receiving. Thank you for your understanding!